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#11 2019-10-08 23:11:50

Bloke
Developer
From: Leeds, UK
Registered: 2006-01-29
Posts: 9,493
Website

Re: Update server connectivity problem

bici wrote #319599:

There was a problem connecting to the Textpattern update server. Please try again later

This is usually because (for reasons unknown) the initial attempt fails. The response – that error message you see – is cached so we don’t hit the server too often. Only after a 24-hour timeout is the test retried for real. So all the time before that, you see the “stale” response that was cached.

If, however, you’re still seeing this message after this timeout period, then we may need to investigate to check your system has the necessary functions enabled in PHP/at the host level that enable it to communicate with the outside world in the manner we require.


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#12 2020-04-19 19:08:47

mistersugar
Member
From: North Carolina
Registered: 2004-04-13
Posts: 129
Website

Re: Update server connectivity problem

bici wrote #319599:

so all my txp installations on A2hostings are able to ping the textpattern site for info on updates. no errors

I have now moved 4 sites and none of the 4 sites on the new opalstack.com server are able to connect… all return this error:

There was a problem connecting to the Textpattern update server. Please try again later....

so why is opalstack.com having this failure?

Bici how did you resolve this? I’m on Opalstack and my Txp 4.8 Diagnostics is giving this error (and MarsEdit having trouble with XML-RPC). Wondering where I should start to troubleshoot this.

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#13 2020-04-19 21:30:51

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,644
Website

Re: Update server connectivity problem

mistersugar wrote #322643:

Bici how did you resolve this? I’m on Opalstack and my Txp 4.8 Diagnostics is giving this error (and MarsEdit having trouble with XML-RPC). Wondering where I should start to troubleshoot this.

Hi – never solved the issue.

Pre-flight check
There was a problem connecting to the Textpattern update server. Please try again later

To be honest I never raised it with opalstack mainly because i am not sure how i would explain the problem. What code is doing the Pinging of the txp server? And it is my understanding that the 4.8.1 was going to fix this issue.

There is an Oplstack Forum if you are able to expalin the issue


…. texted postive

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#14 2020-07-04 21:02:49

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,644
Website

Re: Update server connectivity problem

mistersugar wrote #322643:

Bici how did you resolve this? I’m on Opalstack and my Txp 4.8 Diagnostics is giving this error (and MarsEdit having trouble with XML-RPC). Wondering where I should start to troubleshoot this.

contact Support and they can help turning allow_url_fopen to On


…. texted postive

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