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#1 2019-08-20 18:38:06

gaekwad
Admin
From: People's Republic of Cornwall
Registered: 2005-11-19
Posts: 2,590

Update server connectivity problem

This has just started appearing on a 4.7.3 diagnostics page:

There was a problem connecting to the Textpattern update server. Please try again later.

For completeness, what is the URL endpoint that 4.7.3 uses to check for updates? I know 4.7 has deprecated XML-RPC (thankfully), and I’m reasonably sure we use textpattern.com/version.json, but another pair of eyes and more brainz are very much appreciated.

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#2 2019-08-21 04:14:03

jakob
Admin
From: Germany
Registered: 2005-01-20
Posts: 3,547
Website

Re: Update server connectivity problem

gaekwad wrote #319089:

This has just started appearing on a 4.7.3 diagnostics page:

There was a problem connecting to the Textpattern update server. Please try again later....

For completeness, what is the URL endpoint that 4.7.3 uses to check for updates? I know 4.7 has deprecated XML-RPC (thankfully), and I’m reasonably sure we use textpattern.com/version.json, but another pair of eyes and more brainz are very much appreciated.

Yes, it is. The endpoint is https://textpattern.com/version.json and is given in txp_diag.php. It returned the correct response for me when I just tried.


TXP Builders – finely-crafted code, design and txp

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#3 2019-08-22 02:38:03

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,498
Website

Re: Update server connectivity problem

i have the same problems :

Pre-flight check
There was a problem connecting to the Textpattern update server. Please try again later.

…. texted postive

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#4 2019-08-22 13:14:26

gaekwad
Admin
From: People's Republic of Cornwall
Registered: 2005-11-19
Posts: 2,590

Re: Update server connectivity problem

bici wrote #319094:

i have the same problems :

Hmm. I’m seeing the error on some but not all sites I run. I can’t see any issues with the Textpattern server end, there are zero access restrictions on that file, every access I’ve tried shows a 200 OK status, and it’s not cached at all. Strange. I have a vague memory that etc had some code to put into an article to test the PHP curl functionality, I’ll see if I can find it.

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#5 2019-08-22 15:29:12

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,498
Website

Re: Update server connectivity problem

gaekwad wrote #319098:

Hmm. I’m seeing the error on some but not all sites I run. I can’t see any issues with the Textpattern server end, there are zero access restrictions on that file, every access I’ve tried shows a 200 OK status, and it’s not cached at all. Strange. I have a vague memory that etc had some code to put into an article to test the PHP curl functionality, I’ll see if I can find it.

i just checked another site on a different server and saw no problems


…. texted postive

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#6 2019-10-04 23:32:59

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,498
Website

Re: Update server connectivity problem

just moved an TXP installation to a new server and i have this problem.

Textpattern version: 4.7.3 (7c46d1f4c8ac79e62a7d5e54a9ddac53)
Last update: 2019-03-14 02:37:08/2019-10-04 22:37:40


…. texted postive

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#7 2019-10-05 05:00:42

colak
Admin
From: Cyprus
Registered: 2004-11-20
Posts: 7,334
Website

Re: Update server connectivity problem

bici wrote #319527:

just moved an TXP installation to a new server and i have this problem.

Textpattern version: 4.7.3 (7c46d1f4c8ac79e62a7d5e54a9ddac53)
Last update: 2019-03-14 02:37:08/2019-10-04 22:37:40

I guess that this was solved?


Yiannis
——————————
neme.org | hblack.net | LABS | State Machines | Respbublika! | NeMe @ github

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#8 2019-10-05 17:26:34

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,498
Website

Re: Update server connectivity problem

colak wrote #319529:

I guess that this was solved?

no. i see this error

Diagnostics
Pre-flight check
There was a problem connecting to the Textpattern update server. Please try again later. 

how do we eliminate the error. Or can I just safely ignore the warning?


…. texted postive

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#9 2019-10-08 21:53:21

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,498
Website

Re: Update server connectivity problem

so all my txp installations on A2hostings are able to ping the textpattern site for info on updates. no errors

I have now moved 4 sites and none of the 4 sites on the new opalstack.com server are able to connect… all return this error:

There was a problem connecting to the Textpattern update server. Please try again later.

so why is opalstack.com having this failure?


…. texted postive

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#10 2019-10-08 22:04:18

bici
Member
From: vancouver
Registered: 2004-02-24
Posts: 1,498
Website

Re: Update server connectivity problem

I also notice that on my opalstack hosted sites the TXP Diagnostics have this form of url:

Document root: /home/brat/apps/bicilogic_app/ (/home/brat/apps/bicilogic_app)

note the double repeat at the end.

whereas on a2hosting its this:

Document root: /home/babaleoc/rtautobody.com

just curiouser and curiouser….

Last edited by bici (2019-10-08 22:05:36)


…. texted postive

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