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#16 2011-02-08 21:00:13

castanet
Member
From: Oxford
Registered: 2005-03-19
Posts: 97

Re: [SOLVED] remora_theme error message

Hosting administrators now say:
There is no old cached information on the server that could cause such an issue

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#17 2011-02-09 12:52:11

jsoo
Plugin Author
From: NC, USA
Registered: 2004-11-15
Posts: 1,793
Website

Re: [SOLVED] remora_theme error message

Sorry we haven’t fixed this yet. Let’s at least find out whether or not /textpattern/index.php is involved. Rename the file index.4.3.0.php and then add that to the URL (mysite/textpattern/index.4.3.0.php). (If this is a client site, make a copy of the file so there’s still an index.php for the client to use.) Then go to advanced prefs. Is the error still there?


Code is topiary

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#18 2011-02-10 18:31:35

castanet
Member
From: Oxford
Registered: 2005-03-19
Posts: 97

Re: [SOLVED] remora_theme error message

Hi jsoo

yes, the same ‘fatal error’ message is still there.

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#19 2011-02-10 19:33:25

jsoo
Plugin Author
From: NC, USA
Registered: 2004-11-15
Posts: 1,793
Website

Re: [SOLVED] remora_theme error message

Well, that seems to shoot down my theory. Have you tried re-upgrading?


Code is topiary

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#20 2011-02-10 20:00:03

castanet
Member
From: Oxford
Registered: 2005-03-19
Posts: 97

Re: [SOLVED] remora_theme error message

Success! I re-upgraded and the error message briefly flashed up, then disappeared, and the rest of the advanced options then appeared.
Many thanks, jsoo

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#21 2011-02-10 20:12:10

jsoo
Plugin Author
From: NC, USA
Registered: 2004-11-15
Posts: 1,793
Website

Re: [SOLVED] remora_theme error message

Whew :)

I guess there’s a good reason tech support people usually start with, “Power down, wait 30 seconds, then power up again. Did that fix it?”


Code is topiary

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