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#1 2006-06-27 19:26:16

valmeria
Member
From: France
Registered: 2005-10-22
Posts: 46

Creating author : no mail sent

Hi, I’m trying to create new authors and no way : they never get the confirmation mail they need to connect.

I think it’s not a server problem : when somebody post a comment I got it by mail as admin without any problem.

I cannot change the pwd by the databse : it’s crypted and when I put a non-crypted one it do not serve :(

Any idea ????? Thanks for help by advance !

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#2 2006-06-27 19:53:25

Walker
Plugin Author
From: Boston, MA
Registered: 2004-02-24
Posts: 592
Website

Re: Creating author : no mail sent

Does your server support PHP’s mail() function properly? (it might not have sendmail enabled, for instance)

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#3 2006-06-27 19:54:03

Walker
Plugin Author
From: Boston, MA
Registered: 2004-02-24
Posts: 592
Website

Re: Creating author : no mail sent

p.s. Run Diagnostic. I think that checks that kind of thing, but I could be wrong. I’ve never actually tried it under these circumstances.

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#4 2006-06-27 23:03:41

zem
Developer Emeritus
From: Melbourne, Australia
Registered: 2004-04-08
Posts: 2,579

Re: Creating author : no mail sent

FAQ, FAQ.


Alex

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#5 2006-06-28 07:28:16

valmeria
Member
From: France
Registered: 2005-10-22
Posts: 46

Re: Creating author : no mail sent

Walk I did and everything is ok Zem : I don’t understand, in my case comments emails ARE received, pbm is only with authors creation.

Update : strangely, new authors got information mail … 12 hours after I created them. On the same time, I got comment mail advice without any delay on comment posted so I think it’s not related to any server problem … I don’t understand very well where can be the problem.

Last edited by valmeria (2006-06-28 12:39:05)

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#6 2006-06-28 23:38:31

zem
Developer Emeritus
From: Melbourne, Australia
Registered: 2004-04-08
Posts: 2,579

Re: Creating author : no mail sent

The delay is caused by mail server(s), not Textpattern. Check the ‘Received:’ lines in the message headers to see the times it arrived at each server along the way. You’ll be able to tell from that which server caused the delay.


Alex

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#7 2006-06-29 09:12:38

valmeria
Member
From: France
Registered: 2005-10-22
Posts: 46

Re: Creating author : no mail sent

Thanks Zem, right. It seems I have some problem with server time (one hour more or less), I’ll see with server admin. What I don’t understand is why I have this problem only when creating authors and not when sending comments … but it’s not a main problem anyway. I’ll let you informed if I have more information about that.

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