[solved] Blank white screen

Destry · Yesterday 13:51:51

Hi gang. This is not Txp related.

I’ve a woodworker friend in Seattle who started Woodworking Tool Finder. Apparently it’s got a lot of attention in the North American woodworking circles. He’s a dev, but not a front-end dev. He used the Angular framework (there’s a side story/reason there) but doesn’t really know it, and he’s considering maybe changing it eventually (but not the point here).

There’s apparently heavy faceted search stuff going on. For this to work, currently, he has to load all the results for a given category. He says, ‘there’s no free lunch here… I’m either rendering on the server (likely a much slower experience for most browsers) or rendering on the client (knocking out older tech).’

Here’s the thing. I have no idea what the site looks like. I can’t access the site, whether via MBP (max High Sierra) or iphone (6s), and nobody knows why. I have javascript on, I tested with ad blocking off, and he’s done some compression tweaks, but no change for me. Other people in Europe seem to see it, so not a GDPR thing. One person using Lynx said they get a permanent 308 redirect, but are not redirected anywhere. He said Lynx will probably never be supported. ;)

I’m surely an edge case, so if this lack of access is just me, no big deal. I buy tools from local sellers, anyway. But, I thought I’d run it by my crazy-smart pals to see what they might think could be the problem for me so that he could make it more robust at that end.

Could this be something with my web host? I don’t like them anyway.

Last edited by Destry (Yesterday 22:27:15)

Bloke · Yesterday 15:04:21

First time I clicked the site link (from phone), I got nothing. Just eventually “Err_name_not_resolved” after a lot of thinking.

I refreshed and it worked.

It also loaded first time on laptop.

Weird.

Destry · Yesterday 15:11:54

An odd change…

For the first time on laptop only (still nothing on phone), I’m able to actually see something, but only if I click the link to the site in the head post above, and only if I’m using FF. Does not work in Safari, for example. If I use uMatrix to unblock the posthog and supabase tracking, or whatever that is, I get nothing again.

But, I don’t think I get the whole enchilada. Whatever items might exist for sale, regardless of category (planes, saws, …) everything just reports and ‘No items found’.

Also, there does not seem to be a default page separate from the Planes category? I.e. that category is default? That doesn’t seem like it should be that way, but I don’t know.

I only see an About site section, but on that page there’s a line that says something about what legacies are searched, but there’s no output of what they are. Am I not getting something there?

In any case, I don’t know why this would just be affecting me.

Last edited by Destry (Yesterday 15:20:56)

Bloke · Yesterday 16:21:54

It is odd that it’s behaving erratically. Must admit I didn’t try it in Safari, just Firefox. But on the laptop I got the full category list down the side and could browse the tools by type and they were filtered for me.

jakob · Yesterday 18:28:43

FWIW I can see the entire site both at work and at home. Even with a good connection, it still takes a while to load the data, so initially you see “No items found” and after several seconds the items appear. Here are a couple of screenshots to whet your appetite (no drooling please!):

Start of a long page – Marking and measuring – Chisels – Saws – Saws before results show – Filter by Scrub planes in the sidebar – About

On Safari, Brave and Firefox the console shows an error in polyfill.js* but it doesn’t prevent results showing. Maybe that’s a clue, though: if the page is using polyfills to help older browser versions accommodate newer code, maybe they don’t enable the required functionality on your older browser(s). As the page is entirely generated by js, if it stumbles over the js, you get no general html output at all, just the <app-root></app-root> custom element waiting to be populated…

BTW: it does look the like Planes section is the same as the start page.

*Error: Acquiring an exclusive Navigator LockManager lock “lock:sb-ofiicmbrdkkqsuvcvhsi-auth-token” immediately failed in https://www.woodworkingtoolfinder.com/polyfills-FFHMD2TL.js:1404:233

gaekwad · Yesterday 18:49:22

Destry wrote #338345:

Here’s the thing. I have no idea what the site looks like. I can’t access the site, whether via MBP (max High Sierra) or iphone (6s), and nobody knows why. I have javascript on, I tested with ad blocking off, and he’s done some compression tweaks, but no change for me.

There are console errors on Mac/Safari 11 relating to SyntaxError: Unexpected token. Mac/Firefox 115 does appear to work, but it’s slow.

gaekwad · Yesterday 18:53:22

Bloke wrote #338346:

“Err_name_not_resolved”

That’s usually DNS shenanigans. Could be stale / cached somewhere, or more likely something catching up at the host end (looks like AWS).

bici · Yesterday 21:49:09

Destry wrote #338345:

Hi gang. This is not Txp related.

I’ve a woodworker friend in Seattle who started Woodworking Tool Finder.

ça va … Loads just fine, after a second or two of “no Results”, using both FF and Safari on Sonoma OS 14.7.1

Destry · Yesterday 22:26:11

Thanks for all the feedback. Progress must have been made today somewhere because I’m seeing it fully now by normal access via different browsers and devices.

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#1 Yesterday 13:51:51