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#1 2018-03-04 16:39:21

alpacino
New Member
Registered: 2018-03-04
Posts: 1

Update Problems

maybe someone here who can help to make an update?
I always get only error messages.
Someone should be able to help me through teamviewer.
I have already made a backup of the old version. Now I try all the time to change to the new version unfortunately without success

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#2 2018-03-04 19:16:09

colak
Admin
From: Cyprus
Registered: 2004-11-20
Posts: 9,011
Website GitHub Mastodon Twitter

Re: Update Problems

Hi and welcome to txp

What errors do you get?


Yiannis
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#3 2019-01-23 11:52:09

singaz
Member
Registered: 2017-03-12
Posts: 150

Re: Update Problems

Problem when changing hosting

Moved site to another hosting.
(copied files, imported tables, all as always)
mysite.com – the site is working.
mysite.com/textpattern – white screen. I can not access the admin panel.

Cookies cleaned. I need to clean the tokens probably. How to do it?
How to enter the admin panel?
(txp 4.7.1 and txp 4.7.2)


Sorry my horror English. I’m learning textpattern, I’m learning English

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#4 2019-01-23 12:48:09

Bloke
Developer
From: Leeds, UK
Registered: 2006-01-29
Posts: 11,269
Website GitHub

Re: Update Problems

Look at the browser console when loading site.com/textpattern and check your new host isn’t blocking anything due to content security restrictions or there are any syntax errors shown. I’ve had a white screen on this panel when the site’s JavaScript wasn’t being served, which means the ‘not-ready’ flag was never cleared.

If this is the case, look at the browser inspector: you’ll probably see the HTML is all there, you just can’t see it as the CSS rule is making it invisible. Change that rule (or remove the not-ready class on the <body> tag) and the login panel should appear. Won’t fix your underlying problem, but you can at least log in (which will generate you new tokens).


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#5 2019-01-23 15:01:58

singaz
Member
Registered: 2017-03-12
Posts: 150

Re: Update Problems

Thank you Bloke

I changed the style in the browser inspector and was able to enter the admin panel.

But the menu items are not clickable.

I decided this:
Removed all tables.
Made a clean installation of the new site.
Removed all tables.
Export tables from the old site.

Now there is a normal access to the admin panel.


Sorry my horror English. I’m learning textpattern, I’m learning English

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