Textpattern install 4.7.0-error: problem_connecting_update_server

gaekwad · 2018-06-05 09:43:47

philwareham wrote #312190:

If you are seeing a raw problem_connecting_update_server text then for some reason your language isn’t being read properly – past that, I’m not sure what is causing your issue.

Might this be locale-related? 1291 is set to arrive in 4.7.1

singaz · 2018-06-05 21:51:44

I have a similar problem.

Hosting buyshared.net

Textpattern version 4.6.2 is working fine.

After upgrade 4.6.2 to 4.7.0 a message appears problem_connecting_update_server.

Not showing htaccess.

No other problems in the work of the site.

jakob · 2018-06-05 22:31:17

Wild guess here: might Litespeed be a reason for htaccess not showing (don’t some versions of that use another method in place of htaccess?). No idea if that’s why the update server is not being found.

gaekwad · 2018-06-06 08:49:14

I had a crazy thought. Bear with me.

Is the update server check file on GitHub, now?

If so, maybe GitHub is rate-limiting with non-authenticated users? it stands to reason that if a load of requests come in from a single (shared hosting) IP, then it might trigger rate-limiting.

I’ve had this before with GitHub with Raspberry Pi firmware updates – update too many in a given timeframe (not logged in) and it chokes.

Bloke · 2018-06-06 09:06:09

gaekwad wrote #312371:

Is the update server check file on GitHub, now? If so, maybe GitHub is rate-limiting with non-authenticated users?

Interesting. Maybe. I think we try textpattern.com first, then GitHub. But since this is the first time this has been used in the wild, we may see such teething problems.

Thing is, it shouldn’t even be trying and failing to contact the update server except to check for a new version – which should only happen (at most) once per 24 hours per install. It should be a ‘soft check’ and not care if something’s awry. So my gut feeling is that something host-related is going on here. Or locale- or language-related.

gaekwad · 2018-06-06 09:14:34

Bloke wrote #312374:

So my gut feeling is that something host-related is going on here. Or locale- or language-related.

I’m tending to agree. Also, possibly unrelated, I raised this last night – unparsed gTxt that is in the Textpack, but something’s preventing it from being shown.

Are these both considered errors? If so, it’s a leap, is there something locale-related that’s preventing some/most/all error-level messages being displayed?

singaz · 2018-06-06 10:47:38

Bloke wrote #312374:

So my gut feeling is that something host-related is going on here.

Probably it is so.

Probably, hosting prohibits doing any request (I do not know how to check).

Because yesterday I’m upgrade another site on another hosting (vimexx.eu), and this error does not exist.

But there was a new problem: when updating php 5.6 to php 7, I get a white screen (maybe a conflict of plug-ins).
I’m checking now.

singaz · 2018-06-06 11:15:19

My suggestion:

This is another “trifle”, which we have not yet determined.

When I moved the site to another hosting, I got such a “trifle” that I and support was looking for two weeks.

This “trifle” was in this. Made changes, and it worked.

Now we are looking for another “trifle”.

etc · 2018-06-06 13:09:47

singaz wrote #312387:

Probably, hosting prohibits doing any request (I do not know how to check).

You can try

<txp:php>
echo file_get_contents('https://textpattern.io/version.json');
</txp:php>

in some article. If it outputs nothing, that must be the case.

jakob · 2018-06-06 13:11:01

Your second site’s diagnostics show apache as the web server, the first as litespeed, so the conditions are not quite the same.

singaz · 2018-06-07 21:25:41

jakob wrote #312393:

Your second site’s diagnostics show apache as the web server, the first as litespeed, so the conditions are not quite the same.

Apache or litespeed, classic MySQL or MariaDB, usually it becomes known after purchasing a hosting.

Almost all hosts are similar, and I forgot check system requirements.

Now it is known that the textpattern works on a litterspec with some minor restrictions.

Last edited by singaz (2018-06-07 21:42:10)

singaz · 2018-06-07 21:34:46

etc wrote #312392:

You can try
<txp:php>...
in some article. If it outputs nothing, that must be the case.

I have 4 different hosting.

I did 4 checks : http://mysite.com/version.json

all 4 times I got a reply : 404 Not Found

And only checking https://textpattern.io/version.json has given the answer:

textpattern-version	
release	"4.7.0"
prerelease

My sites are small and hostings is cheap

Textpattern CMS

Textpattern CMS support forum

#13 2018-06-05 09:43:47

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

philwareham wrote #312190:

#14 2018-06-05 21:51:44

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

#15 2018-06-05 22:31:17

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

#16 2018-06-06 08:49:14

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

#17 2018-06-06 09:06:09

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

gaekwad wrote #312371:

#18 2018-06-06 09:14:34

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

Bloke wrote #312374:

#19 2018-06-06 10:47:38

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

Bloke wrote #312374:

#20 2018-06-06 11:15:19

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

#21 2018-06-06 13:09:47

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

singaz wrote #312387:

#22 2018-06-06 13:11:01

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

#23 2018-06-07 21:25:41

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

jakob wrote #312393:

#24 2018-06-07 21:34:46

Re: Textpattern install 4.7.0-error: problem_connecting_update_server

etc wrote #312392:

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