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#1 2008-06-29 21:00:44

delsay
New Member
Registered: 2008-06-29
Posts: 6

Could not mail user passwords after 4.0.6 upgrade

I recently upgraded to v 4.0.6. I checked the diagnostics page after the upgrade to confirm that all was successful. The only item that appears in the pre flight check is that php function ini_restore is not enabled on my server. I checked the list and this is not one of the functions used by v4.x.

My only issue post upgrade is that I am not able to email authors their passwords should they forget them. When I try to I get the error message “Could not mail user@domain.com” in the message section of the page. Additionally, when an author tries to reset their own password they receive the same error message.

Does anyone have any thoughts on what I can do to fix this issue? Anyone else have this problem before?

Thanks!

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#2 2008-06-29 21:06:24

ruud
Developer Emeritus
From: a galaxy far far away
Registered: 2006-06-04
Posts: 5,068
Website

Re: Could not mail user passwords after 4.0.6 upgrade

If you’re on an IIS server (Windows), try putting this line into your config.php file (replace the email address with your own):

ini_set('sendmail_from', 'user@domain.com');

If that doesn’t help, please contact the webhost and ask why the email is rejected.

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#3 2008-06-29 21:14:08

delsay
New Member
Registered: 2008-06-29
Posts: 6

Re: Could not mail user passwords after 4.0.6 upgrade

I tried that and it didn’t help.

Apache is running on the hosting platform.

Server: Apache
Apache version: Apache
PHP Server API: apache

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#4 2008-06-29 21:33:20

ruud
Developer Emeritus
From: a galaxy far far away
Registered: 2006-06-04
Posts: 5,068
Website

Re: Could not mail user passwords after 4.0.6 upgrade

In that case: ask your webhost why the email is rejected. They can probably check this in the mail server logs and give advice on how to prevent that from happening.

Perhaps if you mention where your website is hosted, someone here can pinpoint the problem as well.

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#5 2008-07-09 00:23:46

jml02118
New Member
Registered: 2008-07-08
Posts: 1

Re: Could not mail user passwords after 4.0.6 upgrade

I get something similar, but not quite the same. The error message I get is ‘Warning: mail(): SMTP server response: 501 unacceptable mail address in d:\example.org\www\blog\textpattern\lib\txplib_misc.php on line 989’

This is after a fresh install of the 4.0.6 with no modifications at all. Other forms on the main website work fine, so it isn’t a problem sending mail … any thoughts?

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#6 2008-07-09 13:52:20

ruud
Developer Emeritus
From: a galaxy far far away
Registered: 2006-06-04
Posts: 5,068
Website

Re: Could not mail user passwords after 4.0.6 upgrade

See both my earlier answers in this topic.

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