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Problems with email notifications
I would like to apologise in advance if I missed where this was dealt with elsewhere, but having searched through the various FAQs and previous posts I haven’t found anything that would answer my problem. It first came to light when we set up shop and I was distributing usernames and initial passwords to my contributors.
Everybody but myself and two others are at Freelance level, if that makes a difference.
Anyway the problem is that when the Freelancers went to change their passwords they had no problems doing so but they never received email notification of their new password. Just recently I changed my password and did receive email notifcation. Is there something that prevents Freelancers from receiving automatic emails while publishers do. Is there some preference I have to enable to allow them to receive automatic emails from the service We have the same problem with the notivication plugin – I receive notification of articles in pending but freelancers don’t receive notification of publishing – I’ve posted that on the relevent support forum but I wanted to bring the whole issue up here because it appears to be a site wide problem.
We currently have comments disabled – we had a serious spam problem which we are attempting to deal with – but I believe writers were receiving their comments when it was enabled. Could shutting off the comments have affected their ability to receive all emails?
Anyway if anyone has any thoughts about why my writers aren’t able to receive their automatic email I’d be thrilled to hear from you.
Thanks everybody
Richard
“Every artists strictly illimitable country is himself/the artist who has played that country false has comitted suicide” e.e. cummings
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Re: Problems with email notifications
it could be this (corrected in dev version but not yet for 4.0.4)
TXP Builders – finely-crafted code, design and txp
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Re: Problems with email notifications
Thanks very much – I’ve passed the infor on to my tech wiz – and hopefully this will resolve our issue. At the least it will allow all our people to chagne their emails if they want without having to get me to do it for them.
thanks again
sorry that I didn’t think to look in the development section, I’ll know better next time.
cheers
Richard
“Every artists strictly illimitable country is himself/the artist who has played that country false has comitted suicide” e.e. cummings
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