Error when uploading images

cadoorley · 2007-06-11 16:20:10

I get the following error when I try to upload an image:

upload_err_tmp_dir

Upload error temporary directory?

I fear this has something to do with my server. I’ve just set up a dedicated server and am new at running a server. So I think I’m probably missing something minor. That said, the only thing I could think of was the permissions for the various folders. The following folders have been set to rwx-rwx-rwx (777):

httpdocs
httpdocs/images
httpdocs/files
httpdocs/textpattern
httpdocs/textpattern/tmp

Still… nothing. Any thoughts?

ruud · 2007-06-11 16:51:08

In admin -> preferences -> advanced preferences -> set “Temporary directory path” to /path/to/httpdocs/textpattern/tmp (replace the /path/to part of course)

cadoorley · 2007-06-11 17:33:37

Hum… still getting the error. The url is included in the path to the directory. The full path is /usr/local/www/site.com/httpdocs/textpattern/tmp Is the dot in “.com” messing it up somehow?

ruud · 2007-06-11 17:43:16

That shouldn’t be a problem. Can you post your diagnostics here (admin -> diagnostics)

cadoorley · 2007-06-11 17:53:02

Posted below. I’ve removed the URL and the IP address for security reasons.

Textpattern version: 4.0.4 (r1956)
Last Update: 2007-06-11 14:58:30/2006-08-31 21:47:58
Document root: /usr/local/www/vhosts/site.com/httpdocs
$path_to_site: /usr/local/www/vhosts/site.com/httpdocs
Textpattern path: /usr/local/www/vhosts/site.com/httpdocs/textpattern
Permanent link mode: section_title
open_basedir: /usr/local/www/vhosts/site.com/httpdocs:/tmp
Temporary directory path: /usr/local/www/vhosts/site.com/httpdocs/textpattern/tmp
Site URL: IP address removed
PHP version: 5.2.1
Server Local Time: 2007-06-11 13:51:01
MySQL: 5.0.37
Locale: en_US.UTF-8
Server: Apache/2.0.59 (FreeBSD) mod_python/3.3.1 Python/2.4.4 PHP/5.2.1 with Suhosin-Patch mod_jk/1.2.21 mod_ssl/2.0.59 OpenSSL/0.9.7e-p1 mod_perl/2.0.3 Perl/v5.8.8
Apache version: Apache/2.0.59 (FreeBSD) mod_python/3.3.1 Python/2.4.4 PHP/5.2.1 with Suhosin-Patch mod_jk/1.2.21 mod_ssl/2.0.59 OpenSSL/0.9.7e-p1 mod_perl/2.0.3 Perl/v5.8.8
PHP Server API: apache2handler
RFC 2616 headers:
Server OS: FreeBSD 6.1-RELEASE-p16

Pre-flight check:
————————————
Web Domain DNS lookup fails: IP address removed
————————————
.htaccess file contents:
————————————
#DirectoryIndex index.php index.html
#Options +FollowSymLinks
RewriteBase /
<IfModule mod_rewrite.c> RewriteEngine On RewriteCond %{REQUEST_FILENAME} -f [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^(.+) – [PT,L] RewriteRule ^(.*) index.php
</IfModule>

#php_value register_globals 0
————————————

cadoorley · 2007-06-11 18:50:11

In an effort to figure this out, I’ve changed the permissions for the usr dir, local dir, www dir, vhosts dir and the site.com dir to 777. Still doesn’t upload images/files.

ruud · 2007-06-11 19:55:18

I think you have to ask your hosting company to correctly set the “upload_tmp_dir” PHP configuration option so it allows uploading.

cadoorley · 2007-06-11 20:28:47

Nothing seems to be going my way. I located the php.ini file for the server and found the spot for file uploads. It reads as below:

Whether to allow HTTP file uploads. file_uploads = On

Temporary directory for HTTP uploaded files (will use system default if not
specified). ;upload_tmp_dir =

Maximum allowed size for uploaded files. upload_max_filesize = 2M

I’ve tried a number of different paths in the space for upload_tmp_dir but nothing seems to work. I know enough PHP to do includes and a few other basic stuff like that. This seems beyond me.

Frustrating, to say the least.

ruud · 2007-06-11 20:33:13

try changing (remove the colon at the beginning!):

;upload_tmp_dir =

into:

upload_tmp_dir = /tmp

You may have to restart Apache (or whatever you use as webserver software) to make this change effective.

Last edited by ruud (2007-06-11 20:33:53)

cadoorley · 2007-06-11 23:16:53

Hazah! 10 hours later, it works. Thanks for you help ruud.

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#1 2007-06-11 16:20:10

Error when uploading images

#2 2007-06-11 16:51:08

Re: Error when uploading images

#3 2007-06-11 17:33:37

Re: Error when uploading images

#4 2007-06-11 17:43:16

Re: Error when uploading images

#5 2007-06-11 17:53:02

Re: Error when uploading images

#6 2007-06-11 18:50:11

Re: Error when uploading images

#7 2007-06-11 19:55:18

Re: Error when uploading images

#8 2007-06-11 20:28:47

Re: Error when uploading images

#9 2007-06-11 20:33:13

Re: Error when uploading images

#10 2007-06-11 23:16:53

Re: Error when uploading images

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