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eBay. The devil's own website
I just need to vent now, and what better place than here, where intelligent people gather, celebrating web standards and useability.
EBAY… During the last month I’ve had to sell some cameras on eBay. And what a cumbersome process.
1.
Their fees are never to be found where needed. It’s only after the sale has been completed one finds out how much eBay and PayPal will charge you for using their services. Or if you spend a million hours digging through their site to find the information.
2.
The site is slow, and nothing is aligned. Everything is just like, thrown in there. Their designer should should not only be fired, but should be executed at dawn, by hanging.
3.
eBay.co.uk or eBay.com? I live in Denmark – which to choose? I can use my login on both sites, and inevitably the domain can change when I navigate. I get email from both. Both sites are integrated, but not fully. Very confusing. They look almost alike, but different. What the hell is the purpose for them maintaining 2x that crap?
4.
Dropdown menus that does not look like dropdown menus.
5.
Plenty more, don’t even go there;-)
So, am I the only who finds that it is pretty weird eBay is so popular? Anyone finding eBay is easy to use?
Last edited by raveoli (2006-03-28 18:38:37)
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#2 2006-03-28 23:06:54
- Mary
- Sock Enthusiast
- Registered: 2004-06-27
- Posts: 6,236
Re: eBay. The devil's own website
Well for Paypal, I never had any problems finding out their fees, which has a link to them at the bottom of the page.
eBay, is popular probably because it’s pretty much the only service like it.
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#3 2006-03-29 03:07:23
- NyteOwl
- Member
- From: Nova Scotia, Canada
- Registered: 2005-09-24
- Posts: 539
Re: eBay. The devil's own website
eBay’s site design and navigation is abysmal – and when they do get soemthing decent they change it a couple of months later just to be different … an invariable break things in the process. Like Mary says, they’re the largest of their kind which is how they manage to get away without really losing much business.
Obsolescence is just a lack of imagination. / 36-bits Forever! / #include <disclaimer.h>;
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Re: eBay. The devil's own website
Yeah, because they reach the largest target audience is why I needed to use them for selling some of my cameras …
Speaking of large sites:
PayPal is nice enough indeed. Amazon also works well. It’s a big mystery why eBay is so ugly and anti-easa-of-use …
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#5 2006-03-31 15:11:48
- alexandra
- Member
- From: Cologne, Germany
- Registered: 2004-04-02
- Posts: 1,370
Re: eBay. The devil's own website
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#6 2006-03-31 18:10:36
- NyteOwl
- Member
- From: Nova Scotia, Canada
- Registered: 2005-09-24
- Posts: 539
Re: eBay. The devil's own website
And now they’ve changed something again as you get errors clicking on “watch this”. Takes 2 oe three times for it to work. Only think worse than their site design is their support, sorry non-support.
Obsolescence is just a lack of imagination. / 36-bits Forever! / #include <disclaimer.h>;
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