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#1 2013-10-18 12:54:00

Phil_
Member
Registered: 2009-09-21
Posts: 37

[SOLVED] Create thumbnail missing

I have a 4.5.4 site that does not include the Create Thumbnail part of the Edit image form. This is not the case on other 4.5.4 and 4.5.5 sites I have and I just can’t see why.

Can anyone suggest what might be causing this so I can fix it as it is an inconvenience to contributors.

Many thanks

Phil

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#2 2013-10-18 13:19:24

philwareham
Core designer
From: Haslemere, Surrey, UK
Registered: 2009-06-11
Posts: 3,564
Website GitHub Mastodon

Re: [SOLVED] Create thumbnail missing

Are you running any plugins that modify the behaviour of the image edit pane?

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#3 2013-10-18 13:26:20

Gocom
Developer Emeritus
From: Helsinki, Finland
Registered: 2006-07-14
Posts: 4,533
Website

Re: [SOLVED] Create thumbnail missing

The thumbnail creator will not be there if you don’t have PHP compiled with GD, which is what we use to process images. You would have to install it. If you are on a managed hosting account, you will have contact your hosting provider, since installing it will require recompiling the PHP binary.

Last edited by Gocom (2013-10-18 13:27:56)

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#4 2013-10-18 13:32:45

Phil_
Member
Registered: 2009-09-21
Posts: 37

Re: [SOLVED] Create thumbnail missing

I did have smd user manager installed but it is now deleted and I have verified that the tables related to it have been deleted. Could it have modified the form and this mod still be there?

I’ve upgraded the site to 4.5.5 now but that didn’t help.

Thanks for the prompt reply.

Phil

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#5 2013-10-18 13:36:06

Phil_
Member
Registered: 2009-09-21
Posts: 37

Re: [SOLVED] Create thumbnail missing

Hi Gocom,

I think you are right. In the diagnostics report it says:

GD Image Library: unavailable

I’m off to read up on how to compile PHP with GD. The server is a virtual private server so this is my problem to sort.

Many thanks

Phil

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#6 2013-10-18 13:53:32

Phil_
Member
Registered: 2009-09-21
Posts: 37

Re: [SOLVED] Create thumbnail missing

Hi Gocom,

That sorted it. I just installed php5-gd, restarted Apache and problem solved.

Many thanks

Phil

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