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  3. » error_default not displaying - just a completely blank html page

Pages: 1

#1 2009-12-04 13:38:40

danlewisjames
New Member
From: Brighton
Registered: 2009-12-04
Posts: 5
Website

error_default not displaying - just a completely blank html page

Any errors that occur on my site danlewisjames.com return a completely blank html page rather than my styled error_default.

On my localhost this was working correctly, the code is exactly the same. When I try to view in testing or debugging mode I can again see nothing so can not post any error messages. Has anybody else had this problem? Is it a server issue?

My diagnostics page contains this message

The following PHP functions (which may be necessary to run Textpattern) are disabled on your server: pass_thru, pcntl_exec, proc_close, proc_get_status, proc_nice, proc_terminate, pclose, pfsockopen, posix_kill, posix_mkfifo

most of which as far as I can see dont seem that important, although my php knowledge is limited.

Any help would be much appreciated, I am running Textpattern version: 4.2.0 (r3275)

Many thanks

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#2 2009-12-04 17:15:13

MattD
Plugin Author
From: Monterey, California
Registered: 2008-03-21
Posts: 1,254
Website

Re: error_default not displaying - just a completely blank html page

No idea what’s wrong but I imagine the people smarter than myself on these things will ask you to post your Diagnostics.

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#3 2009-12-04 17:39:50

danlewisjames
New Member
From: Brighton
Registered: 2009-12-04
Posts: 5
Website

Re: error_default not displaying - just a completely blank html page

Okay thanks full diagnostics info is;

Textpattern version: 4.2.0 (r3275)
Last Update: 2009-11-18 10:52:02/2009-11-18 10:49:39
Document root: /home/fhlinux162/d/danlewisjames.com/user/htdocs
$path_to_site: /home/fhlinux162/d/danlewisjames.com/user/htdocs
Textpattern path: /home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern
Permanent link mode: section_title
Temporary directory path: /home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/tmp
Site URL: danlewisjames.com
PHP version: 5.2.6
GD Image Library: bundled (2.0.34 compatible); supported formats: GIF, JPG, PNG.
Server TZ: UTC
Server Local Time: 2009-12-04 17:37:56
DST enabled?: 0
Automatically adjust DST setting?: 0
Time Zone: Europe/London (0)
MySQL: 5.0.77
Locale: en_GB.UTF-8
Server: Apache/1.3.41
PHP Server API: cgi-fcgi
RFC 2616 headers: 0
Server OS: Linux 2.4.21-58.ELsmp
Active plugins: hak_article_image-0.6.3, glx_gravatar-2009.3
Admin-side theme: classic 4.2.0

Pre-flight check: 
------------------------
The following PHP functions (which may be necessary to run Textpattern) are disabled on your server: pass_thru, pcntl_exec, proc_close, proc_get_status, proc_nice, proc_terminate, pclose, pfsockopen, posix_kill, posix_mkfifo
------------------------

.htaccess file contents: 
------------------------
#DirectoryIndex index.php index.html

#Options +FollowSymLinks
#Options -Indexes

<IfModule mod_rewrite.c>
    RewriteEngine On
    #RewriteBase /relative/web/path/
    # Force Apache to use WWW
    RewriteCond %{HTTP_HOST} ^www.danlewisjames.com$ [NC]
    RewriteRule ^(.*) http://danlewisjames.com/$1 [R=301,L]
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^(.+) - [PT,L]
    #add trailing slash
    RewriteRule ^(.+[^/])$ http://www.danlewisjames.com/$1/ [R=301,L]
    RewriteCond %{REQUEST_URI} !=/favicon.ico
    RewriteRule ^(.*) index.php
    RewriteCond %{HTTP:Authorization}  !^$
    RewriteRule .* - [E=REMOTE_USER:%{HTTP:Authorization}]
</IfModule>

#php_value register_globals 0


------------------------

(added bc.. for better display. -Els)

Last edited by els (2009-12-04 17:47:30)

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#4 2009-12-04 17:49:05

els
Moderator
From: The Netherlands
Registered: 2004-06-06
Posts: 7,458

Re: error_default not displaying - just a completely blank html page

danlewisjames wrote:

full diagnostics info is;

I think that’s low diagnostics info ;) Can you set ‘Detail’ to ‘High’ (bottom of the screen) and post again?

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#5 2009-12-04 17:51:21

danlewisjames
New Member
From: Brighton
Registered: 2009-12-04
Posts: 5
Website

Re: error_default not displaying - just a completely blank html page

Thanks, here it is

Textpattern version: 4.2.0 (r3275)
Last Update: 2009-11-18 10:52:02/2009-11-18 10:49:39
Document root: /home/fhlinux162/d/danlewisjames.com/user/htdocs
$path_to_site: /home/fhlinux162/d/danlewisjames.com/user/htdocs
Textpattern path: /home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern
Permanent link mode: section_title
Temporary directory path: /home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/tmp
Site URL: danlewisjames.com
PHP version: 5.2.6
GD Image Library: bundled (2.0.34 compatible); supported formats: GIF, JPG, PNG.
Server TZ: UTC
Server Local Time: 2009-12-04 17:50:50
DST enabled?: 0
Automatically adjust DST setting?: 0
Time Zone: Europe/London (0)
MySQL: 5.0.77
Locale: en_GB.UTF-8
Server: Apache/1.3.41
PHP Server API: cgi-fcgi
RFC 2616 headers: 0
Server OS: Linux 2.4.21-58.ELsmp
Active plugins: hak_article_image-0.6.3, glx_gravatar-2009.3
Admin-side theme: classic 4.2.0

Pre-flight check:
————————————
The following PHP functions (which may be necessary to run Textpattern) are disabled on your server: pass_thru, pcntl_exec, proc_close, proc_get_status, proc_nice, proc_terminate, pclose, pfsockopen, posix_kill, posix_mkfifo
————————————

.htaccess file contents:
————————————
#DirectoryIndex index.php index.html

#Options +FollowSymLinks
#Options -Indexes

<IfModule mod_rewrite.c> RewriteEngine On #RewriteBase /relative/web/path/ # Force Apache to use WWW RewriteCond %{HTTP_HOST} ^www.danlewisjames.com$ [NC] RewriteRule ^(.*) http://danlewisjames.com/$1 [R=301,L] RewriteCond %{REQUEST_FILENAME} -f [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^(.+) – [PT,L] #add trailing slash RewriteRule ^(.+[^/])$ http://www.danlewisjames.com/$1/ [R=301,L] RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*) index.php RewriteCond %{HTTP:Authorization} !^$ RewriteRule .* – [E=REMOTE_USER:%{HTTP:Authorization}]
</IfModule>

#php_value register_globals 0

————————————

Charset (default/config): latin1/utf8
character_set_client: utf8
character_set_connection: utf8
character_set_database: latin1
character_set_filesystem: binary
character_set_results: utf8
character_set_server: latin1
character_set_system: utf8
character_sets_dir: /usr/share/mysql/charsets/
17 Tables: OK

10 Custom Fields: custom_1, custom_2, custom_3, custom_4, custom_5, custom_6, custom_7, custom_8, custom_9, custom_10 (10)

PHP extensions: libxml, xml, wddx, tokenizer/0.1, sysvshm, sysvsem, sysvmsg, session, pcre, SimpleXML/0.1, sockets, SPL/0.2, shmop, standard/5.2.6, Reflection/0.1, pspell, posix, pcntl, mime_magic/0.1, json/1.2.1, iconv, hash/1.0, gmp, gettext, ftp, filter/0.11.0, exif/1.4 $Id: exif.c,v 1.173.2.5.2.25 2008/03/12 17:33:14 iliaa Exp $, date/5.2.6, curl, ctype, calendar, bz2, zlib/1.1, openssl, cgi-fcgi, gd, PDO/1.0.4dev, pdo_mysql/1.0.2, imap, bcmath, dom/20031129, mbstring, pdo_sqlite/1.0.1, soap, xmlreader/0.1, xmlrpc/0.51, xmlwriter/0.1, xsl/0.1, mysql/1.0, mysqli/0.1, dba, ldap, ncurses, pgsql, snmp, ionCube Loader, Zend Optimizer

/home/fhlinux162/d/danlewisjames.com/user/htdocs/index.php: r3189 (8becf5ea8d9ced7d05b2433dfbabf868)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/css.php: r3189 (7a0cc56c9dc585e56aab80bc0fb22c53)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/css.php: r3189 (459137eeb00bb07136001528ce724192)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_admin.php: r3203 (26c4f327450f66618fe82b06fb8b9e70)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_article.php: r3246 (9211f37e8ba873c78b0c46186896d6b2)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_auth.php: r3250 (6be154f05fca4e83c4a4947c8635afd7)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_category.php: r3203 (2350c33b6acc663b56ba982bc479c920)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_css.php: r3118 (bfd945a0b268c60f7b71b6535c06154e)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_diag.php: r3267 (c03f4b7e28c2f8e5050924b6caf2f61f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_discuss.php: r3185 (9b08de9e4f2df7160105ff218134ec67)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_file.php: r3200 (dc26e8f4cbb1821c466c14926c8a10ca)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_form.php: r3260 (6ad789075a6a1811d027f5e4043b845d)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_image.php: r3267 (814b6421cb2e2df073d0d6bf05c252bf)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_import.php: r3203 (fb18d629321a93472674dbd4abbfc63c)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_link.php: r3203 (7dee2f899aa22712e4f5f1005c6853b0)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_list.php: r3203 (2dd80b98cb76b0532133f6d7c2bcccb9)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_log.php: r3203 (a97af8e5ed62605ab0111e45266300cb)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_page.php: r3260 (ef00267f34445a33ce0f2e453c3a20db)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_plugin.php: r3203 (8c1691e89ccfc8a8f9160e66efce2b09)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_prefs.php: r3235 (9833b1a7cbd01def4ceb40f8cdf01a3b)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_preview.php: r1238 (cc7d08574508c8ec1e4c5281d534d6e3)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_section.php: r3203 (1c7eec911a015b72e42d5cea903be426)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/include/txp_tag.php: r3195 (280f0fd2e6f50e6a0f13490ea5dfc1f4)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/index.php: r3275 (6e259f5394d65617809d25e4823de174)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/jquery.js: unknown (bb381e2d19d8eace86b34d20759491a5)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/IXRClass.php: r2932 (6c533bb271087338aa19ca0b78b1810f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/admin_config.php: r3202 (524b829d7c73e5db26415633e799e350)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/class.thumb.php: r3107 (0e3f7b9da4b0c77f9b75263142598902)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/classTextile.php: r2812 (b3e4cd9bd5fb469fabdebb2c0376f7e7)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/constants.php: r3133 (b296756aedaf98b6f9420359dd07abdb)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/taglib.php: r2868 (a0662fa399fb16e837e8852f044dade9)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_admin.php: r3047 (54de3f807984122ebe9b8b955e5189f4)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_db.php: r3250 (c29e316100ae6ed42d6ec51506388b5f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_forms.php: r3256 (2623d94099735edc0e7a51309c26665d)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_head.php: r3265 (4492de4935f8352357f0809d9d89516f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_html.php: r3255 (adb712630ad3bbe59c5f716befa33f0a)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_misc.php: r3271 (68d443f0f20acec5e86857a823c2b4e2)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_theme.php: r3269 (83bcbeffa883bed5f0af951dda7be2fb)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_update.php: r2812 (5e6821f06aeafe50b54e5a273423384f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/lib/txplib_wrapper.php: r2931 (1c1b260a13c67657f1678d72559583bc)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/publish.php: r3258 (bc931a3406370c1ea4139ef957e95e38)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/publish/atom.php: r3029 (f8cc6dbfb5a5f2b39ec480589b2d59c3)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/publish/comment.php: r3266 (815df18aa4d451246ee70dd0502a8484)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/publish/log.php: r3247 (1c047309f6f13883b29a943d1cddec3a)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/publish/rss.php: r3029 (c39570953c1bd8347e456d750317b815)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/publish/search.php: r2812 (29a315e2435b73fe3d3a4d83fe84ba19)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/publish/taghandlers.php: r3256 (a40dce2989737477b1147d2104bba326)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/rpc/index.php: r2998 (682e18cb9bdd6e9442a9ac23db1a591f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/rpc/TXP_RPCServer.php: r3250 (84ff888bf577670c897fdc27ad580c0f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/theme/classic/classic.php: r3191 (722c6c7f2c8dbfee5c6cede0af2cd689)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_1.0.0.php: r3047 (cbd20d275bf74184b1112569c2e77f76)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.0.2.php: r3047 (4c9f8cd5c16bf19ff191ab35f0354e0f)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.0.3.php: r3047 (6a4af33a23caf950c05faca0e8b4c93b)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.0.4.php: r3047 (b235e2a27a6e79652ef078f62f73eb21)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.0.5.php: r2894 (d17a02f48b79dbe6b3b0cf6eb779aadb)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.0.6.php: r3047 (4d7b21635fbf46058cc539a0eec00561)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.0.7.php: r3014 (e8ba7dc2892b81ce89b62775e2f5ea17)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.0.8.php: r3057 (d699021db8e7c9f7d32f3ad3631caebc)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_to_4.2.0.php: r3233 (aec6e4aafa98dbafe75506efd7f85816)
/home/fhlinux162/d/danlewisjames.com/user/htdocs/textpattern/update/_update.php: r3275 (e9085d568d49ff7910ffd4eb49bbe293)

————————————

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#6 2009-12-04 18:18:50

els
Moderator
From: The Netherlands
Registered: 2004-06-06
Posts: 7,458

Re: error_default not displaying - just a completely blank html page

Thank you. Unfortunately, it doesn’t give me a clue of what can be wrong. Sorry for asking, but did you verify that your error page template exists, and is named exactly ‘error_default’ or ‘error_404’? And that it actually has content?

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#7 2009-12-04 18:32:11

danlewisjames
New Member
From: Brighton
Registered: 2009-12-04
Posts: 5
Website

Re: error_default not displaying - just a completely blank html page

yeah, it’s certainly there and has the content that was working correctly on my local host during development. Maybe it’s a server issue and I should start a support ticket with my hosting service.

Thanks for looking at it though :)

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#8 2009-12-04 19:09:06

MattD
Plugin Author
From: Monterey, California
Registered: 2008-03-21
Posts: 1,254
Website

Re: error_default not displaying - just a completely blank html page

I suspect server or .htaccess because I get a 408/409 Server Busy error and not a blank page.

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#9 2009-12-04 19:31:13

danlewisjames
New Member
From: Brighton
Registered: 2009-12-04
Posts: 5
Website

Re: error_default not displaying - just a completely blank html page

Okay, thanks MattD. I will do some searching and check the contents of my htaccess file, see if changing it fixes the problem. Maybe then I’ll contact my hosting service.

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