Textpattern install 4.7.0-error: problem_connecting_update_server

lythande · 2018-05-22 23:08:46

Hi,

after the weird not-work-upgrade from 4.6.2 to 4.7.0 I now installed a normal full (new) textpattern on my webhosting.
Textpattern Version 4.7.0 on subdomain with php 5-56stable-standard with an php.ini for php 5. (on this domain is my working live-site with textpattern-version 4.5.7, so I dont set it to php 7x!)
MySQL is on php 5.6.19
The Installation was normal, without problems. I can logging into the admin-site. The admin-site seems look fine, without error (in my trying to an update from existing textpattern to 4.7.0 I get here weird names for buttons with “_”, as would dont set an language…). The Language is setting on germany and is fine and actually.
But as I show the Website – i get an 500 internal server error, same as i try to make an updating my existing test-site.
The Diagnose say:
problem_connecting_update_server

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

I dont understand exactly, what I should/can do now?

jakob · 2018-05-23 06:01:12

lythande wrote #311994:

500 internal server error, same as i try to make an updating my existing test-site.

I guess there could be many reasons, but I mostly encounter that error, when I’ve done something wrong in my .htaccess file. It can be very fussy. If you can’t see anything obvious, make a copy of it and try using a fresh .htaccess file from the textpattern installation zip file.

If you still have problems, perhaps you can let us know which host you are using. Some hosts require some special settings.

lythande · 2018-05-23 06:24:21

Hi Jacobs,

I have set the .htaccess file as copy and overwrite it with the fresh from installation for textpattern 4.7.0 – still Error 500.

But your tip with host was good, I have recherching and read, that the mostly error is from RewriteBase. I see, I dont have some active, so I set in the .htaccess this line: RewriteBase / and now works! :)

Why is this line not in the install- .htaccess inside?

Much Thanks! :-)

jakob · 2018-05-23 07:25:25

lythande wrote #312000:

Hi Jacob,

Why is this line not in the install- .htaccess inside?

Actually it is but as not every site needs it, it is commented out (the # in front). People who run a site in a subdirectory sometimes need to set it too.

Glad you got it working anyhow :-)

lythande · 2018-05-23 12:33:19

Hi,

in the diagnose its still the blue problem_connecting_update_server :-(
What I can do?

mikulas · 2018-05-30 10:28:32

Same problem: problem_connecting_update_server after upgrade.

Diagnostic informations:

Textpattern version: 4.7.0 (53fc1f9d4acb1026986bf89845c7a95d)
PHP version: 5.6.30
MySQL: 5.6.36-82.0 (Percona Server (GPL), Release 82.0, Revision 58e846a)

philwareham · 2018-05-30 11:34:03

I can’t replicate this issue on my local machine. Tried with Textpattern 4.7.0 on PHP 5.6.27 and PHP 5.6.31 but both seem to work as intended.

If you are seeing a raw problem_connecting_update_server text then for some reason your language isn’t being read properly – past that, I’m not sure what is causing your issue.

As a siderite, the update server JSON is here – can you open it?

lythande · 2018-06-04 16:12:42

philwareham wrote #312190:

As a siderite, the update server JSON is here – can you open it?

I can open it.

gaekwad · 2018-06-04 16:27:47

What is the web host company? To me, this sounds like a firewall, security rule or other content security policy is preventing a server-to-server communications check.

Perhaps something to do with a allow_url_fopen setting? Info here: www.php.net/manual/en/filesystem.configuration.php#ini.allow-url-fopen

Try phpinfo() and see what allow_url_fopen is set to on or off.

lythande · 2018-06-04 18:11:29

sorry, what ecaxtly I should do now to try?
I have only a webhosting on www.domainfactory.de

uli · 2018-06-04 20:26:51

lythande wrote #312336:

sorry, what ecaxtly I should do now to try?

Paste the following code in a text file and save as 123.php. Transfer that file to the root directory of your website and call it from your browser (i.e. yourwebsite.com/123.php). In the page served search for allow_url_fopen and post the value of that line here.

<?php

phpinfo();

?>

gaekwad · 2018-06-05 09:41:58

Create a phpinfo() file in your website directory – here are some example instructions: mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Load the page in your browser, and search for all instances of allow_url_ – can you post the results here?

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#1 2018-05-22 23:08:46