Missing Save Button

progre55 · 2015-02-19 20:12:15

I have a client on Textpattern CMS · 4.5.5 —client reported tat Save button is missing — I confirmed on multiple browsers — I even tried creating a new article — the publish button works as expected — but when you go back into the article save button is missing — any assistance would be appreciated. This isa site that is not actively updated and was upgraded — but not sure why this is occurring —-

progre55

tye · 2015-02-20 00:32:36

Could this be that you have created the article as an administrator, and the client is an editor, writer or some other level which doesn’t have permissions to edit your articles?

progre55 · 2015-02-20 03:18:14

Tye:

Unfortunately, no. I have full rights and I do not see the save button.

progre55

jpdupont · 2015-02-20 08:43:45

I had the same problem last week with a client. Next a TXP upgrade.
Workaround : The admin theme was Hive and when I switch to Classic, the Save button was there.

No time to investigate or post the bug on the forum, and the client was happy …

Maybee some (old) plugins who hide some part of the admin ?

Last edited by jpdupont (2015-02-20 08:50:14)

progre55 · 2015-02-24 13:00:27

Since nothing has changed — does anyone else have any suggestions?

Much appreciated in advance.

progre55

Bloke · 2015-02-24 13:26:14

progre55 wrote #288546:

Since nothing has changed

You mean nothing has changed since you posted the problem? Or nothing has changed after you’ve:

tried a different theme
disabled all plugins (see: wet-plugout) to see if perhaps one of them is causing the problem

like jpdupont suggested? What have you tried so far?

progre55 · 2015-02-24 13:33:19

Bloke:

Good to hear from you old friend. My time on the TXP board has diminished over this past year so I miss your witty responses and your TXP wisdom. When I saw you replied, it felt like WOZ answering a question about an Apple issue (even though I am a PC users). I digress.

I tried changing th themes with no success. In fact, this client is using Classic to start — but I did change them. I did not disable aell the plug in — and I apologize for that — I will and let you know if that resolves the issue —

What I meant by nothing has changed — when we upgraded them — it worked fine —but I could be wrong since it has been running for a long time —

I will let you know once I have done the above.

Thanks again and ope all is well on your side of the pond.

progre55

jakob · 2015-02-24 13:38:13

A few more long shot idea:

Check in the page source of the admin area if the button is actually in the source code. If it’s there, use the browser inspector to check the styles. Maybe that will show a style directive that is hiding it. And from there you might be able to track down where that came.
Make sure one of the problem articles is assigned to yourself. Does it work then? I’ve had txp:php not execute after assigning the articles to the site editor, but work fine when I reassigned the article back to me (as the main publisher role). I couldn’t find a setting why it shouldn’t work for the other roles…

Bloke · 2015-02-24 13:38:53

progre55 wrote #288549:

I tried changing th themes with no success.

OK, at least that rules that out.

If it still goes sideways when you have no plugins enabled, try opening the browser’s / Firebug’s inspector before clicking to edit the article from the Articles panel. Do you see any unexpected data, style rule overrides or javascript errors on the page that might give us a clue what’s going on?

EDIT: jakob beat me to it.

Last edited by Bloke (2015-02-24 13:39:52)

progre55 · 2015-02-25 13:21:09

Guys:

Thanks. Getting closer: I checked FF —- and I found this:

.not-ready .doc-ready, .not-ready form.async input[type=“submit”], .not-ready a.async { visibility: hidden;
}

The style sheet points to:http://www.xxxxxxxxxxx.com/textpattern/index.php?event=article&step=edit&ID=41&_txp_token=7ed0de7d6588a3d394ea0b0aaea5feca

Originally, I was going to deactivate some plugins — but I couldn’t because the buttons under the Activate column. it too was missing buttons.

http://www.xxxxxxxxxxx.com/textpattern/index.php?event=article&step=edit&ID=41&_txp_token=7ed0de7d6588a3d394ea0b0aaea5feca

Any suggestions.

Thanks.

progre55

uli · 2015-02-25 13:40:28

progre55 wrote #288582:

Originally, I was going to deactivate some plugins — but I couldn’t because the buttons under the Activate column. it too was missing buttons.

Missing buttons on plugins panel sounds like an old javascript file lurking in the cache after an update.

progre55 · 2015-02-25 13:49:46

Uli:

Thanks for the input.

Update was done quite a while ago —- were would I look to address it?

progre55

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#1 2015-02-19 20:12:15